Question 1

What are the benefits of drone rental?

Accepted Answer

Drone rental has a range of benefits. These include: Cost-savings: Drone hire is significantly cheaper than purchasing the equipment outright. Dynamic Scaling: Access the equipment on-demand and only when you require it. Access The Latest Technology: Benefit from the latest equipment. When the technology changes, it doesn't negatively impact your company or drone programme - simply rent the newest gear. Try Before You Buy: Test on a hire basis, before deciding to buy. Less Risk: Don't be lumbered with redundant kit or equipment you use infrequently - having paid a large sum to buy it. This also ensures you do not suffer depreciation of your assets. Stress-free Rental: Each rental drone benefits from regular service intervals and firmware updates. It is tested by our in-house DJI-trained technicians before being sent to you, meaning it is ready to go when you receive it.

Question 2

How do I return my heliguy™ rental?

Accepted Answer

A courier will be sent to collect the rental package from the delivery address on the final day of your rental - you should have the rental package ready to hand over to the courier when they arrive. The courier will contact you when they arrive to collect the parcel. If you need to change the collection address from somewhere different than the delivery address, we must be informed 24 hours before to arrange this.

Question 3

What can I hire from heliguy™ drone rental?

Accepted Answer

heliguy™ drone rental enables you to hire drones, payloads, and a range of ancillaries and accessories. Our drone rental combos include accessories as standard, but you can bolt-on additional items to create a bespoke package for your requirements. A range of accessories, including payloads, controllers, and base stations, can be hired individually.

Question 4

Are there any limitations applied to heliguy™ rentals?

Accepted Answer

heliguy™ cannot ship rental packages outside of the UK, or to shared accommodation or accommodation with shared entrances. If this describes your circumstances, please contact us to discuss alternative arrangements.

Question 5

How long is the heliguy™ rental period?

Accepted Answer

heliguy™ drone rental is available for a minimum of one week. You can hire the equipment for longer than this, depending on our availability and your requirements.

Question 6

Is insurance included in the price of a rental?

Accepted Answer

No - You will need to provide your own valid insurance policy that covers hired in goods and specifies drones. Providers like Coverdrone can offer you this kind of cover. As part of the insurance policy process, all rental equipment must be insured under a Non-Owned Electronic Equipment or Rented Goods section to ensure we can dispatch the equipment as quickly as possible. You also need to factor loss of hire costs in the event that heliguy™ is unable to hire out the equipment to other clients as a result of damage caused.

Question 7

Do I need to pay a deposit when I rent from Heliguy?

Accepted Answer

Yes, you do. A £99 deposit is required on all drone rentals. This will be refunded upon return of your drone rental.

Question 8

What documents do I require to rent from heliguy™?

Accepted Answer

We strive to make the rental process as easy and streamlined as possible. But, we do require some documents from you. If you are renting a drone from us, you will need to upload a copy of your drone insurance, a Flyer ID, and relevant training documentation. You will need to provide a copy of your passport or driving licence to confirm your identity, and a recent utility bill or bank statement which matches the shipment address. Flyer ID and drone training documentation are not required if you are hiring equipment that is not a drone. All documents are stored securely, and not distributed to third-party companies, in line with Cyber Essentials.

Question 9

Do I have to pay to return equipment?

Accepted Answer

There is a small charge for delivery and collection, depending on the rental package you choose. This will be added to the cost of your rental package.

Question 10

What are the full terms and conditions for renting equipment from heliguy™?

Accepted Answer

For the full heliguy™ rental terms and conditions, click here and open the Rental Contract expander.

Question 11

Can I get credit for purchasing equipment after a rental period?

Accepted Answer

Yes - If you hire a drone with Heliguy then decide that you'd like to purchase one for your own use, then we'll offer a discount on the full purchase price of a new unit.

Question 12

How do I attach an ND filter to my DJI Mini 4 Pro?

Accepted Answer

Attach the ND filter to your DJI Mini 4 Pro by removing the hood, aligning the positioning notches on the ND filter or wide-angle lens with the guiding pins on the camera, and rotating clockwise until you hear a click - this means you have securely installed the lens.

DJI Mini 4 Pro ND Filters Set

What Do I Need To Book A Rental?

Provide us with some key documents - then enjoy your hire

Insurance

Proof of ID

Flyer ID

DJI Mini 4 Pro ND Filters Set

DJI Mini 4 Pro ND Filters Set

Why you should buy from heliguy™?

Comprehensive, lifetime assistance to help you start and scale your operations.

Streamlined Delivery

Trusted UK Partner

UK Support