Drone Training Administrator
Training - Permanent
Are you ready to take off in an exciting career within the rapidly-expanding drone industry?
heliguy™ is at the forefront of drone training and innovation, helping businesses and individuals harness the power of unmanned aircraft.
We are looking for a Drone Training Administrator to join our dynamic team and support the next generation of drone pilots.
In this role, you’ll be the first point of contact for training candidates, providing expert guidance, managing training records, and ensuring smooth operations.
If you're detail-oriented, tech-savvy, and passionate about aviation and training, this could be the perfect role for you.
Responsibilities
Answer inbound calls and respond to enquiries in a timely and professional manner.
Provide ethical, honest, and accurate advice to potential training candidates.
Respond to email and live chat message enquiries.
Accurately validate candidate training records.
Support training candidates with technical queries.
Input and manage training-related data efficiently.
Adjudicate remote theoretical examinations.
Distribute training materials and certification.
Assist in the maintenance of a significant fleet of operational unmanned aircraft.
Act as our ELCAS (Enhanced Learning Credits Administration Services) representative, supporting military personnel with training enquiries and funding applications.
Requirements
Strong communication skills with the ability to provide clear and professional advice.
Excellent attention to detail and accuracy in record-keeping.
Ability to multitask and prioritise tasks effectively.
A proactive and customer-focused approach to work.
Comfortable working with technology and learning new systems.
Ability to work independently and as part of a team.
Application Process
If this job spec has piqued your interest, submit your CV and covering letter.
We'll review your application, and if we think you're a good fit for the position, we'll reach out and invite you for a remote interview. If successful, we’ll progress your application to the next step.
Join us at our headquarters for an interview. Don't worry about getting your suit into the dry cleaners though, we don't wear them, so we don't expect you to either!
If you think we're awesome, and we think you are too, we'll tempt you with a job offer with a competitive salary and your career begins here.
You'll join us on an initial 12 months' probationary period and, all being well, you'll join us as a permanent member of staff.